You consider your business to be on the cutting edge of technology, with the latest policy administration and claims systems handling a wealth of transactions, and the newest reporting systems offering a picture of progress.

But what do your customers see?

• An outdated paper bill.
• A mass of forms.
• A lack of payment options.
• A contact point that highlights the outdated side of your business.

Billing systems that aren’t up to the standards set by the rest of your software can not only reduce the effectiveness of other systems -- they can drive customers away. Modern consumers expect speed and convenience in every aspect of their lives, so if you’re only offering paper options, your organization is suffering more than just administrative headaches -- you're losing new business.

 
STG EBPP expands the functionality of the STG Suite with the latest in digital payment options. Customers can set up individual payment plans and schedules, alter them online, utilize multiple payment methods, and create a billing experience that differentiates your organization from the competition. And as STG EBPP builds a satisfied customer base, your organization reduces paperwork and saves money. By trimming redundancies and centralizing information, you'll reduce the errors that cause waste. And that allows agents to focus on what they do best: selling insurance.

• Manages multiple incoming streams of payment data and matches them to outstanding bills.
• Reduces last-minute payment work for agents, agencies and customer service representatives
• Improves cash flow and increases profits
• Reduces handling costs
• Reduces risk of losses from bad checks
• Allows agents to view consolidated statement information and drill down into premium details