Producer Technology Report

Designed for Success: The Must-Have Attributes of Producer Tools

Carriers know that technology is a critical enabler in meeting producer needs. But specific questions about field technology persist. This report is designed to answer a key question: In a perfect world, what would field technology look like, and how would it function? 

The survey on which this independent Celent report is based was commissioned by Majesco/Mastek, which wanted to gain insights into agents' behavior and views on technology tools offered by US insurance carriers. Celent administered the survey and analyzed the resulting data.